{"id":1024,"date":"2016-02-01T20:54:17","date_gmt":"2016-02-01T19:54:17","guid":{"rendered":"http:\/\/www.brozermo.com\/en\/?p=1024"},"modified":"2016-02-01T20:59:31","modified_gmt":"2016-02-01T19:59:31","slug":"how-big-brands-are-boosting-customer-loyalty-through-gamification","status":"publish","type":"post","link":"https:\/\/www.brozermo.com\/en\/how-big-brands-are-boosting-customer-loyalty-through-gamification\/","title":{"rendered":"How Big Brands Are Boosting Customer Loyalty Through Gamification"},"content":{"rendered":"<section  class='av_textblock_section av-av_textblock-0366cc7376be6c9e82a3e9cc8987b64f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>The marketing world has long embraced the use of games and gaming elements for advertising, inspiring customer loyalty, and even replacing customer education. From keeping corporate learners engaged to mobilizing customers and creating communities, let\u2019s take a look at how these marketing teams are utilizing gamification to up their game.<\/h2>\n<\/div><\/section>\n<section  class='av_textblock_section av-av_textblock-0366cc7376be6c9e82a3e9cc8987b64f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p class=\"tw-data-text vk_txt tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Traduction\"><span lang=\"en\">This article is a large excerpt from the one\u00a0published by\u00a0<a href=\"http:\/\/tech.co\/author\/azfayad\" target=\"_blank\" rel=\"noopener\">ANDREW FAYAD<\/a><\/span><span class=\"post__author__name\">\u00a0<\/span>\u00a0on <a href=\"http:\/\/tech.co\" target=\"_blank\" rel=\"noopener\">http:\/\/tech.co<\/a>,\u00a0<span lang=\"en\">which you can read the full by clicking on the link below<\/span>:\u00a0<a href=\"http:\/\/tech.co\/big-brands-are-boosting-customer-loyalty-through-gamification-2016-01\" target=\"_blank\" rel=\"noopener\">Read the full article &gt;<\/a><\/p>\n<\/div><\/section>\n<section  class='av_textblock_section av-av_textblock-0366cc7376be6c9e82a3e9cc8987b64f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Create a Community (<a href=\"https:\/\/www.nike.com\/us\/en_us\/c\/running\/nikeplus\/gps-app\">Nike<\/a>)<\/h3>\n<h6>The Nike+ community is unparalleled when it comes to fitness fanatics. Since its conception in 2007, Nike+ has been dedicated to helping athletes, especially runners, track and tout their mileage. Having \u00a0garnered over 11 million users, the Nike+ platform enables athletes to track their runs, input times and results, and then compare and share with millions of other users. They can also earn points and challenge friends and family. Since the creation of the Nike+ community, Nike has increased its share of the American running shoe market by 14 percent. Humans are social creatures by nature, so Nike+ is capitalizing on the desire for community by allowing users to interact and share results with one another.<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1026\" src=\"http:\/\/www.brozermo.com\/brozermo\/wp-content\/uploads\/2016\/02\/Gamification-BrandCommunity01.jpg\" alt=\"Gamification-BrandCommunity01\" width=\"840\" height=\"488\" srcset=\"https:\/\/www.brozermo.com\/brozermo\/wp-content\/uploads\/2016\/02\/Gamification-BrandCommunity01.jpg 840w, https:\/\/www.brozermo.com\/brozermo\/wp-content\/uploads\/2016\/02\/Gamification-BrandCommunity01-300x174.jpg 300w, https:\/\/www.brozermo.com\/brozermo\/wp-content\/uploads\/2016\/02\/Gamification-BrandCommunity01-600x349.jpg 600w, https:\/\/www.brozermo.com\/brozermo\/wp-content\/uploads\/2016\/02\/Gamification-BrandCommunity01-705x410.jpg 705w, https:\/\/www.brozermo.com\/brozermo\/wp-content\/uploads\/2016\/02\/Gamification-BrandCommunity01-450x261.jpg 450w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/p>\n<h6><b>Lesson:<\/b>\u00a0The big takeaway here is that\u00a0social collateral is key.\u00a0When brands make community involvement part of the process to engage and motivate customers; when they can converse with, and see how they stack up against, others, people are more likely to stick with a program.<\/h6>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-5ea7596238ed9f191e6b5e662093052f\">\n#top .hr.hr-invisible.av-av_hr-5ea7596238ed9f191e6b5e662093052f{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-av_hr-5ea7596238ed9f191e6b5e662093052f hr-invisible  avia-builder-el-3  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-av_textblock-0366cc7376be6c9e82a3e9cc8987b64f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Reward Performance (<a href=\"http:\/\/www.starbucks.com\/coffeehouse\/mobile-apps\">Starbucks<\/a>)<\/h3>\n<h6>Any caffeine fiend knows about the Starbucks gamified customer loyalty program. My Starbucks Rewards gives users \u201cstars\u201d or points for drinking their ubiquitous coffee. As stars are earned, they can be redeemed for rewards (like free coffee) and even personalized loyalty cards, ensuring that customers are almost as addicted to the app as they are their daily java. The other key component of why the loyalty program skyrocketed is due to the involvement of staff at every location. Every single time you get a Starbucks coffee at one of their locations the cashier will never fail to ask if you want to pay with your loyalty card. This amplifies the usage and success of the entire program.<\/h6>\n<h6><b>Lesson:\u00a0<\/b>Rewarding participation \u2014 even when it requires a purchase \u2013 encourages program loyalty and ensures that people are willing to visit \u2013 and revisit \u2013 in order to earn points, badges, and other rewards.<\/h6>\n<\/div><\/section>\n<section  class='av_textblock_section av-av_textblock-0366cc7376be6c9e82a3e9cc8987b64f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p class=\"tw-data-text vk_txt tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Traduction\"><span lang=\"en\">\u00a0<a href=\"http:\/\/How Big Brands Are Boosting Customer Loyalty Through Gamification\" target=\"_blank\" rel=\"noopener\">Lire tout l&#8217;article &gt;<\/a>\u00a0written by\u00a0\u00a0<\/span><span class=\"post__author__name\"><a class=\"post__author__link\" title=\"Profile for user Marina Arshavskiy\" href=\"http:\/\/tech.co\/author\/azfayad\">ANDREW FAYAD<\/a>\u00a0<\/span>\u00a0on <a href=\"http:\/\/tech.co\" target=\"_blank\" rel=\"noopener\">http:\/\/tech.co<\/a><\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":1027,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[7],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - 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